Frequently Asked Questions
Everything you need to know about your Kinugawa Turbo Systems order.
How long does shipping take for my order?
Standard domestic shipping typically takes 3-5 business days, while international orders can take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed apparel. Items must be returned in their original packaging with all tags attached to be eligible for a full refund.
Do you provide a size guide for your apparel?
Yes, a detailed size chart is available on every product page. We recommend measuring a similar garment you own to ensure the best fit before placing your order.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I track my package once it has shipped?
Absolutely. Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.
Are your products ethically sourced?
Kinugawa Turbo Systems is committed to sustainability and ethical manufacturing. We partner only with suppliers who adhere to fair labor practices and utilize high-quality, durable materials.